Waking Spirit Productions
Vance Pennington - Flute Maker
KokoWorld Flutes

World Flutes

Terms and Conditions

Ordering and Other Payment Methods

Should you prefer not to use a credit card and/or PayPal, a printable order form is available by following this link: Printable Order Form

We accept orders either by email, regular mail or by phone and are happy to accept personal checks or money orders (See 'Payments' below). We are also able to receive credit card payments by phone.

Mail in orders and payments should be made out and sent to:

Vance Pennington (or Waking Spirit Productions)
34487 Bennett Road,
Warren, OR 97053 

Telephone inquiries - please call us at (503) 397-1242
Email inquiries and PayPal payments to: waking-spirit@waking-spirit.com  


LAYAWAY PLAN. The terms and conditions of the Layaway Plan form part of these Terms and Conditions of Sale.


Orders will be created/fulfilled and dispatched upon receipt of payment, in full, by money order or by PayPal (Credit/Debit Cards). We are also able to accept phone-in credit card payments. Personal checks and out of state checks must clear through the banking system before goods are dispatched.

Terms & Conditions.

1. All orders are subject to shipping and handling charges.

2. We reserve the right to refuse any order which we feel is not in our best interest(s).

3. All sales are final. Flutes are guaranteed for 30 days against faulty workmanship only. If, upon receiving your flute, you feel your flute has a fault due to workmanship please notify us and return it immediately (within 3 days). We reserve the right to attempt an effective repair or to replace the flute. This guarantee is honored at our discretion and is subject to the purchaser taking responsible and appropriate care of the instrument. Information and instructions about caring for a flute can be found on this web site. All guarantees and warranties are non transferable and pertain to the original purchaser only and his/her use of a product.

4. Damaged Deliveries - In the event that items are damaged by carriers - please contact us immediately by telephone or email for further instructions. Your order will be replaced at no additional cost.

5. Overseas orders - please email waking-spirit@waking-spirit.com for shipping costs.

These Terms & Conditions are subject to alteration without notice.


   Credit Cards